Welcome to Regenerate Asset Management (“we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and SaaS platform (the “Service”). It applies to all users of our Service and is compliant with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Please read this policy carefully. If you have any questions, contact us using the details in Section 10.
Regenerate Asset Management is the data controller responsible for your personal data.
- Company: Regenerate Asset Management Ltd.
- Email: privacy@regenerateam.com
- Website: www.regenerateam.com
3. Data We Collect
We collect the following categories of personal data:
3.1 Account & Contact Information
- Full name
- Email address
- Any information you voluntarily provide when contacting us or creating an account
3.2 Usage & Analytics Data
- Pages visited and features used within the platform
- Session duration, click patterns, and navigation paths
- Device type, browser type, and operating system
- IP address and approximate geographic location
4. How We Use Your Data
We use your personal data for the following purposes:
- To provide and maintain our Service, including creating and managing your account
- To communicate with you about your account, updates, and support requests
- To send service-related emails and, where you have consented, marketing communications
- To analyse usage patterns and improve the performance, security, and features of our platform
- To comply with our legal obligations
5. Legal Basis for Processing
Under the UK GDPR, we rely on the following lawful bases to process your personal data:
- Contract: Processing is necessary to provide the Service you have signed up for.
- Legitimate Interests: For analytics and service improvement, where our interests are not overridden by your rights.
- Consent: For marketing emails and non-essential cookies, where you have given explicit consent.
- Legal Obligation: Where processing is required to comply with applicable laws.
6. Cookies and Analytics
We use cookies and similar tracking technologies to collect usage data and improve our Service. These may include:
- Essential cookies: Required for the platform to function correctly.
- Analytics cookies: Used to understand how users interact with our platform (e.g., Google Analytics or similar tools).
You can manage your cookie preferences through our cookie consent banner or your browser settings. Note that disabling certain cookies may affect your experience of the Service.
7. Sharing Your Data
We do not sell or rent your personal data. We may share your data with:
- Service Providers: Trusted third parties who assist us in operating our platform (e.g., cloud hosting, email delivery, analytics tools), bound by data processing agreements.
- Legal Authorities: Where required by law, regulation, court order, or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
8. Data Retention
We retain your personal data only for as long as necessary for the purposes described in this policy, or as required by law.
- Account data is retained for the duration of your account and for up to 6 years after closure, in line with UK legal requirements.
- Analytics data may be retained in aggregated, anonymised form indefinitely.
9. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- Right of Access: Request a copy of the data we hold about you.
- Right to Rectification: Ask us to correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your personal data in certain circumstances.
- Right to Restrict Processing: Ask us to limit how we use your data.
- Right to Data Portability: Request your data in a structured, machine-readable format.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at privacy@regenerateam.com. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
10. Data Security
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. These include encryption in transit and at rest, access controls, and regular security reviews.
However, no method of internet transmission or electronic storage is 100% secure. If you become aware of any security issue, please contact us immediately.
11. International Data Transfers
Where we transfer your personal data outside the UK or European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or adequacy decisions, in line with UK GDPR requirements.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this document. Where changes are material, we will notify you by email or through a notice on our platform. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your data, please contact us:
- Email: admin@regenerateam.com
- Website: www.regenerateam.com